Question 1

Does it cost anything to post a cleaning job?

Accepted Answer

No. Customers can post cleaning requests on Clean Connect for free — always.

Question 2

How does Clean Connect work?

Accepted Answer

Post your cleaning request in a few minutes. Approved local cleaning businesses across Canterbury can then respond with quotes so you can compare and choose the right fit.

Question 3

Are the cleaning businesses checked?

Accepted Answer

Every cleaning business is reviewed and approved by Clean Connect before it can view customer requests. If insurance or police vetting matter to you, please ask the business directly.

Question 4

Is my personal information protected?

Accepted Answer

Your contact details are kept private and only shared appropriately with approved businesses when you're ready to move forward.

Question 5

Where do you operate?

Accepted Answer

Clean Connect proudly serves Canterbury, New Zealand — covering Christchurch and surrounding towns. Other regions coming soon.

Question 6

What services can I request?

Accepted Answer

Everything from regular house cleaning, deep cleans and end-of-tenancy through to carpet, window, commercial, office, medical, gym, Airbnb and builders cleaning.

Question 7

How quickly will I hear back?

Accepted Answer

Most customers hear from approved local cleaning businesses shortly after posting, depending on availability in their area.

Question 8

Do I have to accept a quote?

Accepted Answer

No. You're never obligated to accept any quote. Compare your options and choose the cleaning business that's right for you.

Question 9

How do I join Clean Connect as a cleaning business?

Accepted Answer

Register your business, complete verification and start receiving genuine customer opportunities across Canterbury.

Frequently asked questions